Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY
Nursing Mamma "Terms and Conditions" govern the use of this website and the purchase of any products from it. The website is owned and operated by Nursing Mamma. In the context of this website, "we", "our" and "us" means https://www.nursingmamma.co.za and "you" and "your" means you, the user or customer of this website. Kindly refrain from usage of this website if you do not agree with the Terms and Conditions stipulated on this website.
Delivery policy is Subject to availability and receipt of payment, requests will be processed within 2 – 7 working days and delivery confirmed by way of Email / WhatsApp / SMS once dispatched. Main city delivery 1 – 4 days, outlying areas 3 – 5 days, international 7 – 10 days. All orders placed on a weekend or national public holiday will only be processed on the next working day.
Sometimes! Due to the high volume of orders, we experience an increase in processing time. We are always working hard to get your orders out as soon as possible and we appreciate your patience! Processing takes 2 – 5 working days before orders get dispatched.
Please feel free to contact our customer service team at email@example.com with any questions you may have. Our customers are always top priority!
The provision of goods and services by Nursing Mamma is subject to availability. In cases of unavailability, Nursing Mamma will make this known and offer back-order sales.
Collections can be organized through email, sms or whatsapp.
RETURN AND REFUNDS POLICY
Due to the perishable nature of our products, we do not accept returns. If you are shipped a defective product, please notify us immediately. Any defective products will be replaced without charge. If the order you receive is incorrect, we will replace the item and refund your return shipping costs.
No other returns or exchanges are accepted. Nursing Mamma does not claim responsibility for lost or stolen items that are confirmed as delivered by the courier to the address supplied during the transaction.
We welcome your feedback and will use it to continue to improve our level of customer service, please don’t hesitate to contact us at firstname.lastname@example.org
Our delivery service operation system is overnight to all main city areas, 1 – 3 days to outlying areas, 3 – 5 days to rural areas from the point the package is dispatched. Due to high volume orders processing may take up to 7 – 15 working days. We stipulate this because we do not allow cancellations or refunds.
Nursing Mamma shall take all reasonable steps to protect the personal information of users. To this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569
Nursing Mamma takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
COUNTRY OF DOMICILE
This website is governed by the laws of South Africa and Nursing Mamma chooses as its Domicilium citandi et executandi for all purposes under this agreement, whether in respect of court procedures, notices, or other legal documentation found under the constitution of South Africa.
Issues concerning food and nutrition evoke negative and positive debate. Every mamma has her own set of circumstances to deal with and every body is different. I am presenting my own views based on my own research and first hand experience. I encourage you to do your own research and listen to your body .
I simply hope to provide you with good information and supply you with the nutritional items that have worked successfully toward my own increased milk production.
Please remember should you need good counseling, please contact a professional lactation consultant, La Leche League leader, or meet with a local breastfeeding support group.